Tell us the hotel and the date
Your home address, your first hotel or apartment in Italy, how many bags, when you land. A real person sends the price and the collection date on WhatsApp, usually within minutes.
Bag It Home · Ship ahead
You are flying to Italy for three weeks. Two 23 kg cases, a train to Florence, a ferry on Lake Como, four hotels. Every change is a flight of stairs with the cases. Ship the luggage to Italy ahead of you instead. We collect at your door, clear it into Italy as unaccompanied baggage with the paperwork done for you, and hand it to your first hotel, apartment or villa before you land. You walk past the carousel at Malpensa with a daypack.
From €150 a bag, door to door. ★★★★★ 5.0 on Google · 56 reviews · Every bag insured · You pay nothing until you've seen the exact price
How it works
Your home address, your first hotel or apartment in Italy, how many bags, when you land. A real person sends the price and the collection date on WhatsApp, usually within minutes.
A courier picks the bags up at home on the agreed day. Insured from that moment. We confirm with the hotel that they will receive them, and tell you when they've arrived.
Hotel, apartment or villa: confirm who can receive the shipment before collection. A hotel desk can accept it under your booking name; a private address needs a person there for the handover. Going home? We ship the bags back.
Pack at home→fly with a daypack→bags waiting at the hotel
Customs, in plain words
A suitcase that travels without you is unaccompanied baggage. Italian customs treats a case of your own used clothes and shoes as personal effects, which pay no duty, as long as three things travel with it: a copy of your passport, your flight details, and a short list of what is inside. We prepare all three with you on WhatsApp before collection, so the carrier never calls you about paperwork.
Bought something new for the trip? Say so. Unused goods are declared differently, and we tell you what that means on your route before you pay. San Marino ships the same way as Italy: collected at your door, delivered to the address you give us.
Liquids and aerosols: shampoo, perfume and sprays stay in your hand luggage. Also out: wine and spirits, loose lithium batteries and power banks, cash, jewellery, documents and anything perishable. Everything else that fits in a suitcase goes.
Send the route on WhatsApp. You get the price and the collection day in the reply. Nothing to pay until you confirm. Message us.
“They arranged for a driver to go pick up the luggage at the airport for us… they answered in seconds.”
Your quote
From €150 a bag. Weight, size, where you ship from and the hotel's city set the exact price, so we ask before we quote instead of guessing. The number covers collection at your door, the journey, customs paperwork help and delivery to the hotel.
Why not check it in?
A checked bag costs you twice: once at the desk, and once at the other end, when you stand at the carousel, drag it to the train, lift it onto the rack, wheel it across cobblestones and carry it up the stairs of a hotel that doesn't have a lift. A bag that travelled ahead skipped all of it and is sitting in your room.
Couriers will take a box to an address. We take a suitcase from your front door to a hotel desk in a country you haven't reached yet, confirm the hotel will receive it, stay on the phone until it's there, and hold it ourselves if there is nobody to sign. One price, one person answering.
Long trips with several cities. Families with a bag per child. Skiers, cyclists, golfers, wedding parties. Anyone who has done the Rome station stairs once and will not do them again.
Wine and spirits, loose lithium batteries and power banks, cash, jewellery and documents, anything perishable. We tell you before you pack, and we help with the customs form.
Heading home at the end? The same service runs the other way: Bag It Home collects anywhere in Italy and delivers to your door.
Ask for the quote as soon as you have the hotel and the dates. We tell you the collection date that gets the bags to the hotel before you land; the lead time depends on where you ship from, and you get it with the price.
Hotels with a reception almost always do; we confirm with them in advance and send you the confirmation. For an apartment or villa without a desk, we hold the bags and deliver them when you check in.
From €150 per bag, door to door. Weight, size, origin and the hotel's city set the exact price, and you get it on WhatsApp before you commit.
Yes. Our dedicated Italy-to-Italy luggage transfer works between hotels, Airbnbs, villas and private addresses. Each route gets its own price and delivery estimate.
Yes, from the moment they're collected until they're handed over at the hotel, with a photo at handover.
Yes. San Marino is collected and delivered the same way as Italy: your door to the hotel or address you give us. Send the route and you get the price in the reply.
What is inside, by type and count: 8 shirts, 3 pairs of shoes, toiletries without liquids. No values for used personal effects. We fill it in with you on WhatsApp in two minutes.
Yes, when someone can sign at delivery. We check with your host first. If nobody can, we hold the bag and deliver it when you check in.
Ask today. The collection day that gets the bags there before you land depends on where you ship from, and it comes back with the price.
Yes: every bag that crosses a border ships inside a cardboard box. A suitcase goes in the box as it is. We tell you the size with the quote.
P.S. The quote costs nothing and commits you to nothing. The worst case is you learn what it would have cost, and watch the carousel anyway.